I just participated in a follow-up interview with Bob Lederer, host of the Research Business Daily Report, and I wanted to share our conversation about PTG’s truVu audio and video recording eyeglasses.
As discussed in the segment, truVu’s patented technology allows researchers to finally be inside a consumer’s laundry room, join in on a shopping trip, and tag along during a restaurant visit.
Today’s interview can also be found on RealTimes cloud.
I’m excited to discuss how truVu can take your research to new places. I can be reached at 201.569.4800 or email@example.com.
PTG’s patented Saccadic Eye Motion Recording system objectively measures cognitive response to marketing stimuli in real-world environments by uniquely capturing the eye’s tiny vibrations that are essential to determining consumer engagement and interest.
Unlike other nonconscious approaches available in the marketplace, PTG’s proven end-to-end research solution is fully supported by norms and passively conducted without respondents being influenced by intrusive biometric equipment.
We See What You Don’t!
The interview can also be found on RealTimes cloud.
Want to learn more about how PTG’s Saccadic advantage can be applied to your brand communications and in-store research programs? Let’s talk. 201.569.4800 or firstname.lastname@example.org.
Today’s marketers are navigating a wide range of complex digital media channels. However, for all of the technological advancements behind digital advertising, the real world success metrics remain the same as measuring more traditional media such as TV and print. In order for a campaign to be successful, it needs to clear the following three hurdles.
Hurdle #1 is opportunity. Will consumers look at the screen to see my message? Hurdle #2 is involvement. How much time was spent on my video? Did consumers attempt to immediately click out of my pre-roll? At what point were consumers hooked by my ad? Where did they drop? Finally, hurdle #3 is focus/engagement. Where were consumers specifically drawn to my communication? Was it copy? Was it imagery? Was it a spokesperson? Did they take action i.e. download a coupon or put my product in a shopping cart?
PTG’s real world approach to measuring digital media captures critical nuances that are completely unique to digital and sidesteps traditional forced exposure metrics and irrelevant clutter breakthrough that are common to tv copy testing. For example, pre-roll videos have a max of 5 seconds to engage the viewer before the ad is skipped. How can you ensure success? Engagement! If the viewer isn’t immediately drawn in by the creative the content is doomed.
At PTG, we take a two pronged approach to understanding engagement. First, we unobtrusively measure Saccadic Eye Movement which is an objective level of actual consumer engagement and the foundation of our copy testing and brand communications solutions. Second, we measure line by line copy readership to better understand where consumers may be losing interest. Only PTG measures second-by-second visual engagement with the stimuli as well as element-by-element eye tracking in a completely natural viewing environment.
We welcome an opportunity to provide you with more information about our philosophy on testing digital creative. Drop a line to email@example.com and we will gladly share an example of our truWeb approach, patented technology and analyses.
There are a variety of methodologies available in the marketplace that record eye movement and note when products have been seen on shelf. And, as a result, clients often come to PTG looking for us to assist them in measuring how successful their product is at being distinguished among the competition.
As part of these conversations, we explain to our clients that on average 7,000 packages are noted during a simple supermarket trip, yet only 17 items are actually purchased. Often, noting of a product is just required to find the desired product usually placed alongside it. What this means is capturing noting does offer some valuable information; however, evaluating noting in the absence of actual consumer engagement can lead to false results.
Here’s an example that we often share to illustrate our point. Our research has found that noting increases dramatically when a key brand like Kleenex is removed from the shelves. In the absence of additional data points around consumer behavior, this increase in noting would lead one to believe that there was sustained interest in other facial tissue brands; but the reality is, the uptick in noting was the result of consumers searching the shelf for the missing category leader.
When the same scenario was tested using PTG’s truShelf simulated store environment, our patented Saccadic Eye Movement Recorder measured actual consumer engagement and product interaction which provided a much more comprehensive understanding of respondent involvement. For example, we were able to report the degree to which respondents zoomed in on a product, examined a specific section on a shelf and read ingredients on a package – line by line. This level of information not only provides the tactics and recommendations needed for improvement on the shelf, and at the component level, but it also serves as the critical information needed to prove or disprove the noting data. In the example above, our simulated shopping methodology rightly concluded that something was amiss on the facial tissue shelf when noting was up but consumer engagement was nil.
Why is measuring Saccadic eye movement so important? Saccadic eye movement is a biometric indicator that objectively measures cognitive processing. In order for the brain to gain a visual picture of a stimulus, the eye must vibrate and provide constant streams of information to the center of the retina called the fovea. The more visual information the brain wants, the more actively the eye vibrates. These mini-movements are known as macro-saccades. In order for the brain to remember a specific visual, the eye fixates and stops moving for a fraction of a second. These macro-saccades and fixations reflect an empirical level of respondent behavioral engagement that is uniquely recorded by PTG’s patented Saccadic Eye Movement Recording system.
Interested in learning how measuring engagement with Saccadic eye movement is more effective than noting and more indicative of future sales success? Let’s talk. I can be reached at firstname.lastname@example.org.